We strive to present our customers with the highest quality product. Our product is manufactured in the U.S.
and is inspected for flaws.
RETURNS: Due to sanitary purposes, any trousers which have been "used" cannot be returned. "Used"
means soiled with urine and/or washed. Absolutely no exceptions.
All returns must be approved by Tamashii Co., LLC via e-mail prior to product being returned. Any unsolicited
package which has not been approved for return will be refused.
E-mail us with notification of return and we will advise you via return e-mail if your return is within the
parameters of our return policy.
You may return the unused pair via U.S. Postal Service within 14 days of purchase and we will refund your
order less shipping charges and less a 25% re-stocking fee (exchanges are excluded from this fee). Orders
that are past the 14 day return policy will not be accepted back into our inventory. Any shipment that is
shipped back to us after this time will be refused and returned to sender.
Send all returns to: Tamashii Co., LLC
P.O. Box 1234
Erie, CO 80516-1234
EXCHANGES: If the size you have ordered does not seem to fit your pet, please advise us of your return and
we will cancel and refund your order (less shipping). You may at this point re-order another size and your
order will be processed and shipped the following day. Exchanges are not subject to a re-stocking fee.
Please send inquiries to: info@TinkleTrousers.com
PRIVACY POLICY: We do not give out any e-mail information or any customer information to anyone. We
will not contact you with any further promotions, e-mail notifications, or newsletters. We respect each
customer's privacy and realize people are bombarded with newsletters and e-mail on a daily basis. The only
e-mail you will receive from us is to answer any questions you have asked about our product and to notify you
of your shipping details once a shipment has been expedited.
POLICIES